Vol. 6 No. 3 (2005)

(September - December)

Published: 2008-07-24

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PRESENTATION

Moises Ari Zilber
MANAGEMENT OF THE ACADEMIC SYSTEM INFORMATION: A DESCRIPTIVE STUDY OF THE USERS’ SATISFACTION

Igor Senger, Mozar José de Brito
THE IMPACTS OF E-BUSINESS ADOPTION ON THE COMPANIES ORGANIZATIONAL STRUCTURES: THREE CASES IN THE BRAZILIAN AUTOMOTIVE INDUSTRY

Silvia Novaes Zilber
EXPERIENTIAL MARKETING: THE CASE OF MUSICAL EVENTS IN THE SHOPPING

Ana Akemi Ikeda, Edson Crescitelli, Rogério Miola
GOVERNANCE STRUCTURE’S COEXISTENCE IN THE TRANSACTION COST ECONOMICS: EMPIRIC EVIDENCES ABOUT POULTRY CHAINS IN PARANÁ

Christian Luiz da Silva, Maria Sylvia Macchione Saes
THE RELATION BETWEEN SERVICES FRONT OFFICE STAFF PERSONNEL CHARACTERIZES AND THE STRATEGIES USED IN COMPLAINT MANAGEMENT

Sérgio Carvalho Benício de Mello, Arcanjo Ferreira de Souza Neto, Francisco Ricardo Bezerra Fonsêca, André Luiz Maranhão de Souza Leão
CULTURAL SIGNIFICATIONS: A STUDY OF UFMG’S JUNIOR ENTERPRISE

Alexandre de Pádua Carrieri, Thiago Duarte Pimentel
CORPORATE UNIVERSITIES: EDUCATION OR INDOCTINATION?

Sylvia Constant Vergara, Marcus Brauer, Ana Paula Cortat Zambrotti Gomes
ORGANIZACIONAL VALUES AND AFFECTIVE COMMITMENT

Álvaro Tamayo