A STUDY ABOUT THE LEARNING PROCESSES OF THE WORKERS

Authors

  • Patricia Kinast de Camillis Universidade Federal do Rio Grande do Sul
  • Claudia Simone Antonello Universidade do Rio Grande do Sul

Abstract

The learning processes that occur at work place constitute the focus of the study. The goal is to identify and to analyze the learning processes at work place of individuals that don't exercise the managerial function. At the theoretical level a social perspective of organizational learning is adopted. At the methodological level a basic qualitative study was carried out in two teams of a company of chemical fertilizers. The results evidence the importance of the informal processes of learning through the contributions of the experiences obtained in the work context. It was identified the objectives, opportunities, obstacles and the results of the processes of learning. The relevance of the social interaction, of the learning by doing and of the organizational context were highlights in the learning processes. The study adds subsidies to the professionals of the area of Human Resources in the elaboration of a critical analysis about the current practices and politics of personnel development in organizations.

KEYWORDS: Informal learning; Organizational learning; Social learning; Learning process; People development

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Author Biographies

Patricia Kinast de Camillis, Universidade Federal do Rio Grande do Sul

Mestranda no Programa de Pós-Graduação em Administração da Universidade Federal do Rio Grande do Sul (UFRGS).

Claudia Simone Antonello, Universidade do Rio Grande do Sul

Doutora em Administração pelo Programa de Pós-Graduação em Administração da Universidade Federal do Rio Grande do Sul (UFRGS).

Professora e pesquisadora no Programa de Pós-Graduação em Administração da Universidade Federal do Rio Grande do Sul.

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Additional Files

Published

2009-12-08

Issue

Vol. 11 No. 2 (2010)

Section

Human and Social Management

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