Determinants of Organizational Slack in a Company with Decentralized Structure
Keywords:
Organizational slack. Controllers. Managers. Business units. Decentralized structure.Abstract
The goal of this study is to identify the determinants of the organizational slack in a company with decentralized structure, with emphasis on how the controllers in the business units affect the slack. Was conducted a descriptive research, with quantitative approach through a survey, using a survey instrument designed by Indjejikian and Matëjka (2006), which consists of two questionnaires, one for managers and one for the controller of each business unit (BU). The company object of study presents decentralized structure in 45 BU, of which 32 answered the questionnaires. The survey results indicate that the performance targets, when the growth of the BU is caused by the increase in the sales and market share, sacrificing the return on investment in the short and medium term, are easier to reach and allow greater organizational slack than in more stable BU situations. Also, they indicate that the organizational slack is higher in environments characterized by higher information asymmetry between the holding and the BU managers, defined by the focus of the BU controller. Test results of the relationship between the variables focus of the BU controller and organizational slack show that the controllers of the BU prioritize decision-making support in the BU over their responsibilities to the corporate Management Control System. The higher the controller operating time at the BU, the greater their dedication to their responsibilities related to BU management at the expense of focusing on the holding tasks. It is concluded that the relationship observed in this study between the level of organizational slack and the focus of the BU controllers is in keeping with that stated in the reference study. In general, the analysis results are aligned with the research of de Indjejikian and Matejka (2006), considered the limitations of comparison due to the sample differences.
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