Absorptive Capacity, Environmental Turbulence and Organizational Performance
Keywords:
Absorptive Capacity. Environmental Turbulence. Organizational Performance. Retail Businesses. Multiple Linear RegressionAbstract
In markets increasingly dynamic and turbulent organizations increasingly rely on external knowledge, essential resource in the center of organizational strategies, in order to promote innovation and improve their performance (Ireland, Hitt & Vaidyanath, 2002; Zollo, Reuer & Singh, 2002; Cassiman & Veugelers, 2006; Morgan & Berthon, 2008; Lichtenthaler, 2009). The absorptive capacity (ACAP) translates as one of the key processes of learning organizations regarding the identification, assimilation and exploitation of knowledge of the environment (Cohen & Levinthal, 1989; Lane, Koka & Pathak, 2006). Although a considerable number of empirical studies have used the absorption capacity, a valid measurement that incorporates these different dimensions have not yet been developed (Wang & Ahmed, 2007). Lane, Koka & Pathak (2006) note that most researchers typically measures the absorption capacity as mere proxies P & D (e.g, Cohen & Levinthal, 1989), ignoring the variety of its dimensions and its implications for different organizational outcomes. However, few empirical studies have captured the multidimensional nature of absorptive capacity (Jansen, Van Den Bosch & Volberda, 2005). This study evaluates the effect of absorptive capacity in organizational performance under different environmental turbulence. This is a descriptive study of type data collection, cross-sectional. The target population of the survey was comprised of retail businesses in the Greater Florianopolis with at least one year of uninterrupted activity. Data were collected through self-administered questionnaires and answered by the main leader of the business, where possible, otherwise by someone responsible for the establishment. Moreover, various features of moderation, such as age and size of the organizations are taken into consideration. Results from 230 retailers show that absorptive capacity has a positive effect on organizational performance. Regarding the moderating effect of environmental turbulence on ACAP and Organizational Performance indicators, it was found that the five performance indicators analyzed, three of them confirmed the influence of Environmental Turbulence.
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