SELECTION OF INFORMATION TECHNOLOGY SUPPLIERS: A STUDY ON EVALUATION PROCEDURES AND SELECTION CRITERIA

Authors

  • Gilberto Perez Universidade Presbiteriana Mackenzie
  • Ronaldo Zwicker Universidade de São Paulo

Abstract

In the selection process of suppliers of services, the evaluation of potential candidates constitutes an important task, because when the evaluation is inadequately performed, the results are not good and it can be incurred incompatible costs. Theoretically, a good evaluation can be a warranty that the recruiting will be successful. This research verified if the companies adopt differentiated procedures when they select suppliers of services of Information Technology (IT). It tried to identify the evaluation procedures and the selection criteria used for the choice of companies that supply IT services. The results showed that, in function of peculiarities of IT activities, the selection process of suppliers incorporate specific characteristics, without however, to present the sophistication initially expected.

Downloads

Download data is not yet available.

Author Biographies

Gilberto Perez, Universidade Presbiteriana Mackenzie

Professor da Graduação e Pós-Graduação Lato Sensu para cursos de Administração da Faculdade de Ciências Econômicas, Contábeis e Administrativas da Universidade Presbiteriana Mackenzie. Mestre e Doutorando em Administração pela Faculdade de Economia, Administração e Contabilidade da Universidade de São Paulo.

Ronaldo Zwicker, Universidade de São Paulo

Professor do Programa de Pós-graduação em Administração da Faculdade de Economia, Administração e Contabilidade da Universidade de São Paulo. Doutor em Administração pela Faculdade de Economia, Administração e Contabilidade da Universidade de São Paulo.

Downloads

Published

2008-07-23

Issue

Vol. 6 No. 2 (2005)

Section

Presentation

License

Once the papers have been approved, the authors will assign their copyrights to this Journal.  The Copyright Assignment Conditions include:

1.  The Mackenzie Administration Journal holds the rights to all the papers published therein through assignment of copyright. 

2.  The author retains moral rights to the paper, including the right to identify the author whenever the article is published.

3. As of July 1, 2015 RAM adopted the CC-BY license standard (Creative Commons– BY). Authors are allowed to copy, distribute, display, transmit and adapt articles. Authors must attribute to RAM explicitly and clearly an article’s original publication (with reference to the journal’s name, edition, year and pages in which the article was originally published), yet without suggesting that RAM endorses the author or its use of the article. Contents are released by means of the CC-BY license to fully inter-operate with a variety of different systems and services, including for commercial purposes. In case of an article’s reuse or distribution, authors must make the article’s licensing terms clear to third parties. CC-BY criteria follow open access policies by major OA (Open Access) publishers and journals, such as PLoS, eLife, Biomed Central and Hindawi, among others.

4.  When formally requested by the author, this Journal may allow the paper to be published as a chapter or part of a book.  The only requirement is that prior publication in this Journal (Journal name, issue, year and pages) must be clearly and explicitly shown as a reference.