THE MARKETING MIX IN THE STRATEGIC INTERNET CONTEXT

Authors

  • Geraldo Luciano Toledo Universidade de São Paulo
  • Marcelo Hiroshi Nakagawa Pontifícia Universidade Católica de São Paulo
  • Sandra Sayuri Yamashita Universidade de São Paulo

Abstract

In the recent years Internet has figured as a phenomenon that can not be ignored; on the contrary the Internet strategic potential must be considered by organizations, mainly concerning on how it should be approached and integrated into the marketing process. Nevertheless, many companies have adopted technologically advanced but strategically sterile solutions. This leads them to loss of efficiency in the managerial process and to low effectiveness in accomplishing their objectives. This paper aims to analyze the marketing mix concept from the point of view of its importance to the strategic marketing decisions and to assess the implications brought by the Internet to the marketing process as a whole. This involves the discussion about the decisions related to the marketing controllable variables and the role of Internet as a business tool and a means of communication. The authors conclude that, although many interesting approaches to the marketing strategy have been developed, many questions remain to be answered, mainly due to the constant technological changes and the business process transformations currently taking place.

KEYWORDS: Marketing mix, E-Commerce, E-Business, Internet, Marketing decisions.

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Author Biographies

Geraldo Luciano Toledo, Universidade de São Paulo

Professor titular junto ao Departamento de Administração da Faculdade de Economia, Administração e Contabilidade da USP

Marcelo Hiroshi Nakagawa, Pontifícia Universidade Católica de São Paulo

Mestrando do Programa de Pós-Graduação em Administração da Faculdade de Economia e Administração da Pontifícia Universidade Católica de São Paulo

Sandra Sayuri Yamashita, Universidade de São Paulo

Mestranda do Programa de Pós-Graduação em Administração da Faculdade de Economia, Administração e Contabilidade da Universidade de São Paulo

Published

2008-06-25

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Presentation